Privacy Policy

Last updated: 21 April 2026

This Privacy Policy describes how Medyina ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Store Information

Medyina
Website: medyina.myshopify.com
Email: support@medyina.shop
Phone: +44 7304 250183
Address: 169 North Gower Street, London, NW1 2ND, United Kingdom

2. Information We Collect

We may collect the following categories of personal information:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment-related information processed securely through third-party payment providers
• Order history and transaction details
• IP address, browser type, device information, and website usage data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer service and respond to inquiries
• Send order confirmations, shipping updates, and service-related communications
• Prevent fraud, abuse, and unauthorized transactions
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations

4. Marketing Communications

If you subscribe to our marketing communications, we may send you promotional emails about products, offers, or updates. You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

5. Payment Information

We do not store full payment card details on our servers. Payments are processed through secure third-party payment providers and gateways.

6. Sharing of Information

We may share your information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website hosting and e-commerce service providers
• Fraud prevention and security service providers
• Authorities or regulators where required by law

We do not sell your personal information to third parties.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve site functionality, analyze traffic, remember user preferences, and support security and marketing efforts. You may manage cookie preferences through your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, tax, dispute resolution, and fraud prevention requirements.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have rights relating to your personal data, including the right to request access, correction, deletion, restriction, or objection to certain processing activities.

To make a privacy-related request, contact us at support@medyina.shop.

11. International Data Transfers

Your information may be processed in countries outside your country of residence where our service providers operate. Where required, we take reasonable steps to ensure appropriate safeguards are in place.

12. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

13. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Medyina
Email: support@medyina.shop
Phone: +44 7304 250183
Address: 169 North Gower Street, London, NW1 2ND, United Kingdom